Thursday, April 8, 2010

The Ongoing Saga with PRESSTEK

Ok, so we had a (n) other issue with our ABDick 2340 unit some months back.  We couldn't output plates, so we called for service.  We were told that we needed a new laser...so Dan said, ok.  I mean, what else were we to do.  After the tech drove from Libertyville down to Mt. Prospect and back to pick up the part, he, of course, had to call in another technician to help him install the piece.

When it was all said and done, they asked us to sign the ticket to the tune of OVER $7,000.00!!!!  YIKES!!!  My car mechanic calls me when it's going to cost me over $100.00.  Why the heck wouldn't the guy have told us it was going to cost that much????? Maybe because we wouldn't have had the unit replaced for that astronomical amount?

And now, we find out that Presstek only guarantess a $7,000.00 replacement part that THEY manufacture for a mere 30 days!!!!!!!!!!!!  What the heck is that all about?  So if that board goes out on the 31st day they expect us to pay ANOTHER WHOPPING $7,000.00 to replace that???  I think not!!!

I have found enough other vendors who respect us and our business than to spend that kind of outrageous amount of money rather than waste my money on such a company as Presstek.  Shame, shame on them!

Printers, be aware of such horrible business practices.

Thursday, January 7, 2010

reBlog from startupnation.com: StartupNation Blogs

I found this fascinating quote today:



I wouldn’t encourage the naysayers to start chanting “the wicked witch is dead” just yet, but there has been a definite decline in Twitter users. According to the latest research from eMarketer, Twitter posted a decline in users from 23 million to 20 million. How is this possible you ask? Easy. The honeymoon is over and the novelty is starting to wear off for this social media darling. I think this is a normal correction, but it will require some smart thinking from Twitter’s founders to survive this dip. One savvy step in the right direction is their recent deal with Google (and Bing) which allows “tweets” to be included in real-time search listings.startupnation.com, StartupNation Blogs, Jan 2010



You should read the whole article.